FAQ – Frequently Asked Questions
📦 Shipping & Delivery
🔸 Shipping Costs
Germany: €3.90
Austria: €5.90
Netherlands: €5.90
Switzerland: €9.90
âś… Free Shipping From:
€69 order value within Germany, Austria, and the Netherlands
€99 order value to Switzerland and all countries outside the EU
⏱️ Delivery Times (Business Days)
EU: 5-7 business days
Non-EU & international 7–14 business days
As soon as your package has been shipped, you will receive an email with a tracking link so you always know where your order is.
🔍 Shipment Tracking
Yes!
As soon as your package has been handed over to DHL, you will receive an email with your tracking number.
đźš› Returns
Can I return my order?
Yes — you have 14 days to try out your order at your leisure.
If something doesn’t fit, you can return it.
Return shipping costs are borne by the buyer.